gaflow

Policies

Last updated 25 August 2026

Terms of Service

Who you are contracting with

gaflow is operated by Peter Ewan, Arlington, Texas, United States. Contact: peter@ewanweb.com. These terms apply to everything sold on this site.

What we sell

What we need from you

We cannot start work until you send your business name, website, and the service you want to be found for. Delivery timelines below run from the moment we receive those details, not from the moment you pay.

Delivery

What we do not promise

We do not and cannot guarantee that any AI assistant will recommend, name, or cite your business. No one controls what a language model outputs. What we measure and improve is whether your site is reachable, readable and structured enough to be eligible for citation. Any party promising guaranteed placement in AI answers is promising something they cannot deliver.

Our audit reports the state of your site at the time we measured it. Assistants and search engines update their view of a site on their own schedule, typically over weeks.

Your responsibilities

Liability

To the extent permitted by law, our total liability for any claim connected to a purchase is limited to the amount you paid for it. We are not liable for indirect or consequential losses, including lost revenue or lost rankings.

Cancelling a monthly plan

Email us and we will cancel it. Cancellation stops the next renewal; it does not retroactively refund a month already billed and delivered.

Governing law

These terms are governed by the laws of the State of Texas, United States.

Privacy

What we collect

What we do with the sites we audit

An audit fetches publicly available pages from the domain you give us — the same pages any visitor or search crawler can request. We do not attempt to access anything behind a login, and we do not submit forms or place orders on your site.

What we do not do

We do not sell your personal information. We do not send marketing email to people who have not asked to hear from us. We do not share your audit results with anyone else.

Where we publish a sample report, the client's identity is removed and we say clearly on the page that it has been redacted.

How long we keep things

We keep purchase records for as long as tax and accounting rules require. You can ask us to delete the business details you sent us at any time by emailing peter@ewanweb.com.

Your choices

Email us to see what we hold about you, correct it, or have it deleted. We will respond within 30 days.

Refunds

Before work starts — full refund

If you change your mind before we have begun work, email us and we will refund you in full, no reason needed. For the Blueprint, "begun work" means we have started running the checks against your site.

Blueprint — after delivery

The Blueprint is a written report, so once it is delivered it cannot be returned. If the report is factually wrong — a check reports something that is not true of your site — tell us and we will either correct it or refund you in full. That is a specific, checkable standard, and we would rather be held to it than to a vague satisfaction clause.

We will not refund a Blueprint simply because the findings were positive. If your site is already in good shape, the report saying so is the correct answer and the service was delivered.

Done-For-You and Agency packages

Refundable in full before implementation begins. Once work is underway, we refund the portion not yet delivered. We will always confirm scope with you in writing before starting.

Monthly plans

Cancel any time and the next renewal stops. We do not refund a month that has already been billed and delivered. If you were charged after cancelling, that is our error and we will refund it immediately.

How to request one

Email peter@ewanweb.com with your Stripe receipt. Approved refunds are returned to the original payment method, typically within 5 to 10 business days depending on your bank.